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| Effect of PDCA Circulation Method on Recovery of Hospital Medical Records |
| YANG Lihong |
| Weifang Yidu Central Hospital, Weifang, Shandong 262500,China |
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Abstract Objective To explore the effect of the planning, implementation, inspection, processing (PDCA) cycle method on the recovery of hospital medical records .Methods The basic causes of overdue recovery of medical records were retrospectively analyzed at a Center for Medical Records Statistics of a hospital from 2011 to 2013. The PDCA cycle method of management was used for the recovery of medical records in 2014. Medical records and the recovery effect in 2014 were compared with those of the previous three years to evaluate the PDCA cycle method.Results The delayed recovery of medical records between 2011 and 2013 was mainly due to delays in the examination reports (19.9%), those in pathological reports d (19.0%), and multiple department transference therapies (17.1 %).The rate of delayed recovery of medical records was 6.0% in 2014, significantly lower than in 2011, 2012 or 2013 (19.0%, 18.0% and 20.0%, respectively).ConclusionThePDCA cycle method can significantly improve the rate at which hospital medical records are recovered in three days after patients are discharged.
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Published: 14 September 2016
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2016, Vol. 34 
